Welcome to Hey Bae (operated by DIGITALCLAP LLP). These Terms & Conditions (“Terms”) govern your use of our website [insert domain] and the purchase of products offered by us. By accessing or using our Website, you agree to comply with and be bound by these Terms.

1. Company Information

This Website is owned and operated by:
DIGITALCLAP LLP
Registered Office: 40/E, Joy Krishna Ghosal Road, Ariadaha, Kolkata – 700058
Email: support@api.heybaeclub.com
Contact No.: +91-8335996794

2. Eligibility

  • You must be at least 18 years of age to place an order on our Website.
  • Children may use our Website only under the supervision of a parent/guardian.
  • Our products are not toys and should be kept out of the reach of children to prevent choking or accidental ingestion.

3. Products & Services

  • Hey Bae sells press-on nails and related beauty products for personal use only.
  • All descriptions, images, and prices are provided for informational purposes and may be subject to change without prior notice.
  • Colors and product appearance may differ slightly due to photography, lighting, or device display settings.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
  • We accept payments via UPI, debit/credit cards, net banking, and wallets through secure gateways.
  • Cash on Delivery (COD) is available on eligible orders, subject to an additional ₹50 COD handling fee.
  • By placing an order, you confirm that the payment method used belongs to you or that you are authorized to use it.

5. Shipping & Delivery

  • Free Standard Shipping: Orders above ₹500.
  • Standard Shipping (Orders below ₹500): Flat charge of ₹90.
  • Express Delivery: ₹150 (available on select pin codes).
  • Estimated delivery: 3–7 business days for standard shipping and 1–3 business days for express delivery.
  • Delivery times are estimates only and may be delayed due to logistics, weather, strikes, or unforeseen circumstances.
  • Full details are available in our Shipping Policy [link].

6. Returns, Refunds & Exchanges

  • Due to the personal and cosmetic nature of our products, we do not accept returns or exchanges, except in the following cases:
    1. Product received is damaged or defective.
    2. Product received is incorrect (wrong item delivered).
  • Customers must raise a request within 48 hours of delivery by emailing us at support@api.heybaeclub.com with mandatory video proof recorded while unpacking the order. Requests without video proof will not be eligible for return, exchange, or refund.
  • Upon approval, refunds will be processed within 5–7 business days to the original payment method. COD refunds may be processed via bank transfer or Voucher.
  • Full details are available in our Return & Refund Policy [link].

7. User Responsibilities

  • You agree to use the Website and our products only for lawful and personal purposes.
  • Resale, redistribution, or commercial use of our products without prior written consent from DIGITALCLAP LLP is strictly prohibited.
  • You must not misuse our Website by attempting to disrupt its services, introduce malware, or access restricted areas.

8. Intellectual Property Rights

  • All trademarks, logos, product images, designs, and website content are the intellectual property of Hey Bae / DIGITALCLAP LLP.
  • No material may be copied, reproduced, republished, or distributed without our prior written consent.
  • Any violation may result in legal action under applicable laws.

9. Disclaimer of Warranties

  • All products are sold on an “as is” basis without warranties of any kind.
  • While safe for general use, results may vary. Individuals with sensitive skin, nail conditions, or allergies should consult a professional before use.
  • Hey Bae shall not be held liable for any misuse, allergic reactions, or side effects resulting from improper application or negligence.

10. Limitation of Liability

  • In no event shall Hey Bae / DIGITALCLAP LLP be liable for indirect, incidental, or consequential damages arising from the use of our Website or products.
  • Our total liability, if any, shall not exceed the amount paid for the specific product in question.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal.

12. Amendments

We may revise these Terms & Conditions at any time without prior notice. Updates will be posted on this page, and continued use of the Website shall constitute acceptance of the revised Terms.

13. Contact Us

For any questions, complaints, or support, please reach out to:
📧 Email: support@api.heybaeclub.com
📞 Phone: +91-8335996794