At Hey Bae (operated by DIGITALCLAP LLP), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://api.heybaeclub.com or make a purchase from us.

By using our Website, you agree to the terms of this Privacy Policy.

    1. Information We Collect

    When you shop with us, we may collect:

    • Name, email address, phone number, and shipping/billing address.
    • Payment information (processed securely via third-party payment gateways; we do not store your card/UPI details).
    • Order history and communication with our support team.
    • Cookies and browsing information (to improve your shopping experience and for analytics/marketing).

    2. How We Use Your Information

    We use your information to:

    • Process and deliver your orders.
    • Communicate with you about your orders, queries, and support.
    • Send promotional emails, offers, and updates (you can opt out anytime).
    • Improve our website, products, and services.
    • Run advertisements, retargeting, and promotional campaigns through trusted partners like Google, Meta (Facebook/Instagram), and other third-party platforms.

    3. Sharing of Information

    We only share your information with:

    • Payment gateways (to process payments securely).
    • Courier and logistics partners (to deliver your order).
    • Advertising and marketing partners (such as Google and Meta) who help us show relevant ads. These partners may collect certain data (through cookies or similar technologies) to personalize ads you see.

    We never sell or rent your personal information to anyone.

    4. Data Retention

    We keep your personal data for as long as you have an account with us, or as long as needed to fulfill your orders, comply with legal obligations, resolve disputes, or enforce agreements. If you request account deletion, we will delete your personal data unless required by law to keep it.

    5. Security of Your Information

    We take reasonable measures to protect your data, including secure servers, encryption, and restricted access. However, no online system can be 100% secure, so we cannot guarantee absolute protection.

    6. Your Rights

    You have the right to:

    • Access, correct, or update your personal information.
    • Opt out of marketing communications at any time.
    • Request deletion of your personal data (subject to legal and regulatory requirements).

    To exercise these rights, please contact us at support@api.heybaeclub.com

    7. Children’s Privacy

    Our Website and products are intended for individuals 18 years and older. We do not knowingly collect personal information from children. Parents/guardians should supervise minors using the Website..

    8. Cookies & Tracking

    • We use cookies and similar technologies to:
    1. Save your shopping preferences and cart.
    2. Understand how you use our Website.
    3. Show you personalized ads and offers.
    • We allow trusted partners (like Google and Meta) to use cookies or similar tools to serve targeted ads based on your browsing behavior.
    • You can control cookies through your browser settings, and manage ad preferences directly through platforms such as Google Ads or Facebook Ads settings.

    9. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the Website means you accept the changes.

    10. Governing Law & Jurisdiction

    This Privacy Policy is governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in Kolkata, West Bengal.

    11. Contact Us

    If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

    📧 Email: support@api.heybaeclub.com
    📞 Phone: +91-8335996794